Advanced Staff Training
Each member of our team has completed additional awareness and prevention programs to enhance their knowledge and preparedness.
We recognize times have changed. Priorities have shifted. Today, nothing is more important than the health and safety of our staff and patients.
With this in mind, we are happy to share the 24 additional steps we are taking to make every visit to our office as safe as possible. These actions are incremental to our normal standards of care that meet or exceed all CDC, OSHA and ADA guidelines for dental practices.
Our goal is to add peace-of-mind to the friendliness and clinical excellence you have come to expect. Of course, this is part of an on-going commitment that will evolve with the times. As always, we welcome the opportunity to answer any of your questions and to address all concerns.
We are in this together, and we will never underestimate the power of a smile!
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Each member of our team has completed additional awareness and prevention programs to enhance their knowledge and preparedness.
Each day, one person will be designated to guide our Commitment to Safety. This includes greeting patients, answering questions, ensuring social distancing, and overall monitoring.
No contact temperature checks and a quick set of questions will ensure our team is ready, willing and able to provide safe dental care – every day.
We truly do love our patients. However, we will save our hearty welcomes and goodbyes for a later date when things are "back to normal".
We enjoy starting every new patient visit by showing off our amazing practice. These tours will have to wait for your next visit.
In addition to brushing and flossing before your visit, we will provide an Peroxyl solution to rinse in your mouth for 60 seconds and reduce bacteria.
Now, you can check-in from your car. As a result, you are able to minimize contact with others, bypass the reception area, and go directly to your treatment room.
Minimizing cross-contamination is an important part of our plan. We will ask you to dispose of any outside gloves before you enter.
Plain and simple, we are not seeing as many patients. We are allocating more time between visits for coming, going and cleaning.
A quick health questionnaire along with a no-touch temperature check will be completed when you arrive at our office.
In an effort to save you time and multiple exposures, we are offering extended appointments. This allows us to do more dentistry in a single visit.
Some consultations and follow-up visits can be handled via our secure, patient communication portal. It is a cool, ultra-safe, and efficient extension of our office.
Every patient will be asked to thoroughly disinfect their hands before entering the clinical area of our practice.
Fewer chairs in our reception area, helpful signs and staggered appointment times in our treatment area make 6’ spacing a practical reality.
We are super clean as we thoroughly wipe, sanitize, and disinfect all instruments, equipment and surfaces in each operatory after every patient.
Along with cleaning and sanitizing during the day, we take things to another level at night with a thorough top-to-bottom scrub down.
This is standard procedure at all times, and nothing has changed. Anything that goes near your mouth is heat and pressure cleaned between every use.
The beautiful smiles of our clinical team – dentist, hygienists, and assistants – will be protected behind masks at all times.
Even our friendly administrative team will be wearing ASTM Level 3 masks. Don’t worry. They are smiling behind those masks!
Masks are not enough in our dental office. Our clinical team will also protect you and themselves through the use of FDA Approved PET face shields.
When appropriate, our team will utilize another layer of protection to minimize the spread or absorption of airborne particles.
This may make our reception area a little less exciting, but it makes it much safer as well.
Hard plastic guards have been placed strategically throughout the practice – and are cleaned regularly – to help block the movement of airborne particles.
Special Notes:
While on face shields, we have had custom-printed face shield frames made to hold my head lamp so that I don't have to reach under the shield to adjust the amber filter when necessary for composite resin restorations.
A Bi-Polar Ionization generator, designed specifically for treating air through the HVAC system, has been installed. As the air flows past the iWave-R, positive and negative ions actively purify the supply air, killing mold, bacteria and viruses in the coil and living space. The ionization process also reduces allergens, static electricity, as well as controlling odors and other particles in the air without creating ozone or any harmful byproducts.